Connect or Disconnect Utility Services : Connect or Disconnect Utility Services
Water and Trash Service
To Connect Service:
There are 2 ways to submit your Service Request to us:
Option 1:
- Complete the electronic Service Request Form
- Check "New" under Service Request Information
- Press the SUBMIT button at the bottom of the form
Option 2:
To Disconnect Service:
There are 2 ways to submit your Service Request to us:
Option 1:
- Complete the electronic Service Request Form
- Check "Final" under Service Request Information
- Press the SUBMIT button at the bottom of the form
Option 2:
Please Note:
-
Requests take 24 hours to process Monday - Friday (Requests may take up to 48 business hours to process during May - August, which is BCMUD Customer Service's peak season.)
- Any requests received on Friday will be processed on the following Monday.
- Meter deposits
- Standard 5/8" meter deposit: $100.00
- 3/4" meter deposit: $150.00
- Transfer fee: $30
- All information pertaining to fees and scheduling surcharges click HERE
- Surcharges are stackable. E.G. If a customer needs to start a new service on the same-day that is also a Saturday and a holiday, the fees applied will be $280 or $330, depending on meter size:
- a same-day fee ($90.00)
- a weekend or holiday fee ($60.00)
- a deposit fee ($100.00 or $150.00 depending on the size of the meter)
- an Administrative Service Fee ($30.00)
For any additional questions, please contact:
Customer Service
512-255-7871 option 1