Solid Waste / Recycling Information : FAQ - Trash & Recycling
FAQs - Garbage & Recycling
Q: How do I know when my service days are?
A: Your garbage collection day can be found here and your recycling schedule can be found here. Garbage is picked up weekly and recycling is picked up every other week.
Q: The wheels fell off my TDS carts. What do I do?
A: Please contact Brushy Creek MUD Customer Service by email or phone 512-255-7871 option 1. Your TDS cart will be repaired or replaced as soon as possible at no additional cost.
Q: My TDS cart is damaged or lost. What do I do?
A: Please contact Brushy Creek MUD Customer Service by email or phone 512-255-7871 option 1. If your cart was damaged from normal use, TDS will repair or replace your cart at no additional cost. Customers are responsible for the cost of replacing solid waste or recycling carts that are lost, stolen, damaged or destroyed by abuse at a cost of $65 plus $25 delivery fee.
Q: Can I contact TDS directly?
A: All garbage and recycling service requests and questions should be directed to Brushy Creek MUD Customer Service so we can provide you with the best results possible. TDS refers any calls from Brushy Creek residents back to the District.
Q: What size are my new garbage or recycling carts?
A: The TDS garbage and recycling carts are both 96-gallon containers.
Q: The TDS carts look smaller, what is their capacity?
A: The TDS garbage and recycling carts are 96-gallon containers, which is the same capacity as our previous provider. The TDS carts are a little taller and slimmer than the dimensions of the previous carts but they both hold 96-gallons of garbage and recycling.
Q: Has my fees increased?
A: No. The amount you pay for garbage and recycling services on your monthly BCMUD utility bill stayed the same.
Q: Which TDS cart is for recycling?
A: The cart with the tan lid is used for recycling and it has a sticker that shows what items you can recycle. The cart with the black lid is used for solid waste service.
Q: What items can I leave in the recycling cart?
A: A list of recyclable items can be found here.
Q: Can I leave additional bags of garbage on pick up days?
A: Yes. In addition to the garbage inside the TDS cart, you may leave up to six (6) bags or bundles of additional garbage at no additional cost. The yard waste bags or bundles may not exceed 4 feet in length, 3 inches in diameter, or 35 lbs. More information
Q: What is the Waste Wizard App?
A: TDS has a free app that allows you to check your trash and recycling schedule in Brushy Creek. The app can be found in the App Store and Google Play under “Texas Disposal Waste Wizard” or online here.
Q: Will we still have Bulk Item Pick Up days?
A: Yes. Each residence may choose up to two (2) Saturdays per calendar year for Bulk Item Pick Up service at no additional cost! The service dates are now flexible and must be scheduled by the resident by filling out the Bulk Item Pick Up Request Form or contacting Brushy Creek MUD Customer Service by email or phone 512-255-7871 option 1.