View & Pay Your Utility Bill : Ways to Pay

Payments may be made any of the following ways:

  • Online
    • Debit or Credit Card  
    • Allow 2-3 business days for payment to be received
  • Direct Draft from a checking account
  • At Community Center
    • 16318 Great Oaks Drive, Round Rock, Texas 78681
    • Monday - Friday  7:00 am - 7:00 pm
    • Saturday   9:00 am - 3:00 pm
      • In Person
      • In White Drop Box outside in front of Community Center
        • Payments dropped after 7:00 am will be posted on the next business day
      • Via Phone (512) 255-7871 x1 (no additional fee)
        • Visa, Mastercard, Discover, American Express
      • USPS Mail

Please Note:

  • All bills are due on the due date.
  • Any bill not paid on the due date will incur a 10% late fee.        
  • All accounts unpaid by the 29th day following the Bill date will incur a $30 delinquency fee and is subject to disconnection. If water services are disconnected, a payment including the past due amount and all late fees must be paid in full to have water services restored.  All payments must be made before 5:00 pm to have water restored on the same business day.  Any payment received after 5:00 pm will be restored on the next business day.